A technical resource for consortium committees and professional administrators managing residential buildings with community pools.
Managing a residential building's pool involves navigating competing contractor opinions, budget constraints, and technical information that is difficult to verify independently.
Two contractors quote the same problem differently. Without an independent technical baseline, it is difficult to evaluate which diagnosis is accurate and which scope of work is actually necessary.
The pool is patched, the consortium pays, and the same problem reappears within months. This cycle continues until the underlying cause — often chemical or mechanical — is properly identified and addressed.
Residents expect the pool to work. When it doesn't, the administrator is in the difficult position of explaining why money has been spent without lasting results. A documented technical assessment changes that dynamic.
Core Service
A single visit by a qualified technician covers all four diagnostic areas: water chemistry, structural condition, filtration and circulation systems, and chemical dosing. The visit typically takes three to four hours depending on pool size and complexity.
Following the visit, water samples are sent to a certified laboratory. The complete written report is delivered within the agreed timeframe, followed by a presentation session with the consortium or administrator.
pH, free chlorine, combined chlorine, total alkalinity, calcium hardness, cyanuric acid, TDS, and microbiological screening.
Shell integrity, coating adhesion, tile condition, grout, expansion joints, and waterproofing assessment.
Pump performance, filter sizing and media condition, flow rate measurement, turnover time, and backwash assessment.
Dosing system accuracy, chemical storage, feeder calibration, and consistency of treatment application.
The diagnostic report is a practical document — not a technical treatise. It is designed to support decision-making, not to demonstrate expertise.
A concise overview of the pool's current condition, the most significant findings, and the key decisions the consortium needs to make. Written for non-technical readers.
Laboratory results presented with reference ranges and plain-language interpretation. Each parameter is explained in terms of what it means for the pool's condition and safety.
Photographs of all significant findings — structural issues, equipment condition, visible deterioration — with annotations explaining what is shown and why it matters.
All issues categorised as immediate (safety or compliance), medium-term (structural or mechanical), or long-term (maintenance planning). Clear rationale for each classification.
Indicative cost ranges for each recommended intervention, organised by priority. Designed to help the consortium understand the financial scope before engaging contractors.
A structured session to walk the committee through the findings, answer questions, and clarify the recommended course of action. Available in person or remotely.
A date and time when the pool area and equipment room are accessible, and a contact person on site during the visit.
Any existing maintenance records, previous repair invoices, or equipment manuals — if available. Not required, but helpful context.
A brief description of the issues the consortium has observed — water colour, visible damage, equipment behaviour, resident complaints.
The on-site visit typically takes three to four hours. The pool does not need to be closed — we work around normal building access.
Water samples are collected during the visit and sent to a certified laboratory. Results are incorporated into the final report.
The complete written report is delivered within the agreed timeframe following the visit. A presentation session is then scheduled.
Contact us with your building's details and we will discuss how to arrange a visit at a time that suits your schedule.